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Subject: =?UTF-8?q?Why_Payment_Processing_Is_Destroying_Vendors_in_This_Space_(A_V?=
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From: Derek from Peptide Price <derekpruski@substack.com>
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View this post on the web at https://derekpruski.substack.com/p/why-payment=
-processing-is-destroying

One of the vendors in this space reached out to me and asked me to share th=
is anonymously. I think it=E2=80=99s important context for everyone here =
=E2=80=94 especially when you see vendors struggling with payment options o=
r going dark unexpectedly. This is a direct message from them, shared with =
permission:
=E2=80=9CI am a vendor in this space, but I wanted to explain how insane pa=
yment processing is in this industry and why we sincerely appreciate when y=
ou all choose ACH, debit, or Zelle-type payments.
I=E2=80=99m in an online group with around 20 peptide vendors =E2=80=94 som=
e smaller than us, some larger, but a good mix across the board.
We=E2=80=99re less than a year old in this space, but not new to ecommerce =
by any means. We=E2=80=99ve run and managed ecomm stores for nearly 27 year=
s. Our main business employs close to 100 people, so adding a peptide verti=
cal was logistically straightforward.
Before we even launched, it took us nearly 45 days just to secure a process=
or that accepted embedded credit cards at checkout. The rate we got was not=
 friendly =E2=80=94 9.5% per transaction, 10% reserves held for 270 days, p=
lus fees on top of fees. That was the best available. We also added two gif=
t card-to-credit solutions and one payment facilitator as backups.
Within the first month, one gift card solution went down holding $3,500. Ou=
r payment facilitator went down holding another $4,000. We still had two ot=
her solutions and ACH, so we kept moving.
Then January hit. Our second gift card solution went down holding $13,500. =
At that point we hadn=E2=80=99t seen any of the previous $21,000 either.
Mid-January we added a new embedded card solution. February we added a thir=
d. Things looked good =E2=80=94 until end of February/early March, when bot=
h went down. One is holding $179,000 and claims they=E2=80=99ll pay us in s=
ix months. The other was holding $4,000.
Early March we found two more embedded solutions. We started running one as=
 a backup =E2=80=94 four days in, they shut off all processing and are now =
holding $60,000. No idea if we=E2=80=99ll ever see it. Today I got an email=
 from the other saying they=E2=80=99re having issues too and to stop proces=
sing. They=E2=80=99re holding $290,000.
So in less than six months of business, we have $554,000 held by processors=
, another $290,000 held in bank reserves, and likely another $500,000 sitti=
ng in standard 3=E2=80=937 day payout holds. We=E2=80=99re looking at close=
 to $1.5 million dollars in limbo =E2=80=94 and we=E2=80=99re not sure if w=
e=E2=80=99ll ever see most of it.
Just another day as a vendor in this space. It isn=E2=80=99t for the weak.=
=E2=80=9D
I wanted to share this because a lot of you have asked why certain vendors =
don=E2=80=99t always have card processing available, or why payment options=
 change without much warning. This is why. It=E2=80=99s not mismanagement =
=E2=80=94 it=E2=80=99s an industry-wide problem that hits every vendor rega=
rdless of size or how well-run the business is.
When a vendor offers ACH, Zelle, or debit options and passes savings along =
for using them, that=E2=80=99s not a gimmick. It directly helps them hold o=
nto cash that would otherwise be sitting in someone else=E2=80=99s hands fo=
r months =E2=80=94 or disappear entirely.
Something worth keeping in mind next time you=E2=80=99re placing an order.
For research use only, not for human consumption.

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@media (max-width: 650px) {
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}
@media (max-width: 650px) {
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}
@media (max-width: 650px) {
  body .markup .twitter-embed .tweet-photos-container.two,
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}
@media (max-width: 650px) {
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}
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}
@media (max-width: 420px) {
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}
@media (max-width: 420px) {
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}
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}
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}
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}
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}
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@media screen and (max-width: 650px) {
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}
@media screen and (min-width: 500px) {
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}
@media screen and (max-width: 650px) {
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}
@media screen and (max-width: 650px) {
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}
@media screen and (max-width: 650px) {
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}
@media (max-width: 650px) {
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}
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}
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ner {
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}
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}
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}</style></head><body class=3D"email-body" style=3D"font-kerning: auto;--im=
age-offset-margin: -120px;"><img src=3D"https://eotrx.substackcdn.com/open?=
token=3DeyJtIjoiPDIwMjYwMzIxMTE1NDQ2LjMuYzdlZTNjMmQ3YmFjMjJhN0BtZzIuc3Vic3R=
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25lIiwicyI6MzM2NTM2NywiYyI6InBvc3QiLCJmIjp0cnVlLCJwb3NpdGlvbiI6InRvcCIsImlh=
dCI6MTc3NDA5NDA5MSwiZXhwIjoxNzc2Njg2MDkxLCJpc3MiOiJwdWItMCIsInN1YiI6ImVvIn0=
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D6VXiC0MMM" alt=3D"" width=3D"1" height=
=3D"1" border=3D"0" style=3D"height:1px !important;width:1px !important;bor=
der-width:0 !important;margin-top:0 !important;margin-bottom:0 !important;m=
argin-right:0 !important;margin-left:0 !important;padding-top:0 !important;=
padding-bottom:0 !important;padding-right:0 !important;padding-left:0 !impo=
rtant;"/><div class=3D"preview" style=3D"display:none;font-size:1px;color:#=
333333;line-height:1px;max-height:0px;max-width:0px;opacity:0;overflow:hidd=
en;">One of the vendors in this space reached out to me and asked me to sha=
re this anonymously.</div><div class=3D"preview" style=3D"display:none;font=
-size:1px;color:#333333;line-height:1px;max-height:0px;max-width:0px;opacit=
y:0;overflow:hidden;">&#847; &nbsp; &#8199; &#173;&#847; &nbsp; &#8199; &#1=
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8199; &#173;&#847; &nbsp; &#8199; &#173;&#847; &nbsp; &#8199; &#173;&#847; =
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3;&#847; &nbsp; &#8199; &#173;&#847; &nbsp; &#8199; &#173;&#847; &nbsp; &#8=
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nbsp; &#8199; &#173;&#847; &nbsp; &#8199; &#173;&#847; &nbsp; &#8199; &#173=
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99; &#173;&#847; &nbsp; &#8199; &#173;&#847; &nbsp; &#8199; &#173;&#847; &n=
bsp; &#8199; &#173;&#847; &nbsp; &#8199; &#173;&#847; &nbsp; &#8199; &#173;=
&#847; &nbsp; &#8199; &#173;&#847; &nbsp; &#8199; &#173;&#847; &nbsp; &#819=
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ve)</a></h1><table class=3D"post-meta" role=3D"presentation" width=3D"100%"=
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iv class=3D"pencraft pc-reset color-primary-zABazT line-height-20-t4M0El fo=
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t-transform: uppercase;letter-spacing: .2px;"><a class=3D"pencraft pc-reset=
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style=3D"list-style: none;color: rgb(54,55,55);margin: 0;font-size: 11px;li=
ne-height: 20px;font-family: 'SF Compact',-apple-system,system-ui,-apple-sy=
stem,BlinkMacSystemFont,'Segoe UI',Roboto,Helvetica,Arial,sans-serif,'Apple=
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sform: uppercase;letter-spacing: .2px;text-decoration: none" href=3D"https:=
//substack.com/@peptideprice">Derek</a></div></td></tr></tbody></table></td=
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spacing=3D"0" cellpadding=3D"0"><tbody><tr><td style=3D"vertical-align:midd=
le;"><div class=3D"pencraft pc-reset color-secondary-ls1g8s line-height-20-=
t4M0El font-meta-MWBumP size-11-NuY2Zx weight-medium-fw81nC transform-upper=
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11px;line-height: 20px;text-decoration: unset;color: rgb(119,119,119);margi=
n: 0;font-family: 'SF Compact',-apple-system,system-ui,-apple-system,BlinkM=
acSystemFont,'Segoe UI',Roboto,Helvetica,Arial,sans-serif,'Apple Color Emoj=
i','Segoe UI Emoji','Segoe UI Symbol';font-weight: 500;text-transform: uppe=
rcase;letter-spacing: .2px;"><time datetime=3D"2026-03-21T11:54:46.162Z">Ma=
r 21</time></div></td></tr></tbody></table></td></tr></tbody></table></td><=
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min-height: 40px;object-fit: cover;margin: 0px;display: inline;border-radiu=
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dth: 100%;"><tbody><tr height=3D"16"><td height=3D"16" style=3D"font-size:0=
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td align=3D"center"><a class=3D"email-button-outline" href=3D"https://open.=
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1);border-radius: 9999px;text-transform: uppercase;font-size: 12px;line-hei=
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le;margin-right: 4px">READ IN APP</span><img class=3D"icon text-icon" src=
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pRight%3Fv%3D4%26height%3D36%26fill%3Dnone%26stroke%3D%2523808080%26strokeW=
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width: 18px" alt=3D""></a></td></tr></tbody></table></td></tr></tbody></tab=
le></td></tr></tbody></table></td></tr><tr height=3D"16"><td height=3D"16" =
style=3D"font-size:0px;line-height:0;">&nbsp;</td></tr></tbody></table></di=
v></div><div class=3D"post typography" dir=3D"auto" style=3D"--image-offset=
-margin: -120px;padding: 32px 0 0 0;font-size: 16px;line-height: 26px;"><di=
v class=3D"body markup" dir=3D"auto" style=3D"text-align: initial;font-size=
: 16px;line-height: 26px;width: 100%;word-break: break-word;margin-bottom: =
16px;"><p style=3D"margin: 0 0 20px 0;color: rgb(54,55,55);line-height: 26p=
x;font-size: 16px;margin-top: 0;">One of the vendors in this space reached =
out to me and asked me to share this anonymously. I think it&#8217;s import=
ant context for everyone here &#8212; especially when you see vendors strug=
gling with payment options or going dark unexpectedly. This is a direct mes=
sage from them, shared with permission:</p><div class=3D"captioned-image-co=
ntainer-static" style=3D"font-size: 16px;line-height: 26px;margin: 32px aut=
o;"><figure style=3D"width: 100%;margin: 0 auto;"><table class=3D"image-wra=
pper" width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" data-=
component-name=3D"Image2ToDOMStatic" style=3D"mso-padding-alt: 1em 0 1.6em;=
"><tbody><tr><td style=3D"text-align: center;"></td><td class=3D"content" a=
lign=3D"left" width=3D"1456" style=3D"text-align: center;"><a class=3D"imag=
e-link" target=3D"_blank" href=3D"https://substack.com/redirect/4be6b436-57=
45-41dc-9b16-ebce0b233e69?j=3DeyJ1IjoiNGl3b2U2In0.sVDxRtmZ85v8kfdamY0krRXGM=
y3p768BWtuZifRB-Zs" rel=3D"" style=3D"position: relative;flex-direction: co=
lumn;align-items: center;padding: 0;width: auto;height: auto;border: none;t=
ext-decoration: none;display: block;margin: 0;"><img class=3D"wide-image" d=
ata-attrs=3D"{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaw=
s.com/public/images/a43ab457-6c7b-4325-bb6b-c39ec5d00ec6_1536x1024.png&quot=
;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSi=
ze&quot;:null,&quot;height&quot;:971,&quot;width&quot;:1456,&quot;resizeWid=
th&quot;:null,&quot;bytes&quot;:3104644,&quot;alt&quot;:null,&quot;title&qu=
ot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot=
;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&=
quot;:&quot;https://derekpruski.substack.com/i/191666107?img=3Dhttps%3A%2F%=
2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa43ab457-6c7b-43=
25-bb6b-c39ec5d00ec6_1536x1024.png&quot;,&quot;isProcessing&quot;:false,&qu=
ot;align&quot;:null,&quot;offset&quot;:false}" alt=3D"" width=3D"550" heigh=
t=3D"366.7925824175824" src=3D"https://substackcdn.com/image/fetch/$s_!Icat=
!,w_1100,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubs=
tack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa43ab457-6c7b-4325-bb6=
b-c39ec5d00ec6_1536x1024.png" style=3D"border: none !important;vertical-ali=
gn: middle;display: block;-ms-interpolation-mode: bicubic;height: auto;marg=
in-bottom: 0;width: auto !important;max-width: 100% !important;margin: 0 au=
to;"></a></td><td style=3D"text-align: center;"></td></tr></tbody></table><=
/figure></div><div style=3D"font-size: 16px;line-height: 26px;"><hr style=
=3D"margin: 32px 0;padding: 0;height: 1px;background: rgb(0,0,0,.1);border:=
 none;"></div><p style=3D"margin: 0 0 20px 0;color: rgb(54,55,55);line-heig=
ht: 26px;font-size: 16px;"><em>&#8220;I am a vendor in this space, but I wa=
nted to explain how insane payment processing is in this industry and why w=
e sincerely appreciate when you all choose ACH, debit, or Zelle-type paymen=
ts.</em></p><p style=3D"margin: 0 0 20px 0;color: rgb(54,55,55);line-height=
: 26px;font-size: 16px;"><em>I&#8217;m in an online group with around 20 pe=
ptide vendors &#8212; some smaller than us, some larger, but a good mix acr=
oss the board.</em></p><p style=3D"margin: 0 0 20px 0;color: rgb(54,55,55);=
line-height: 26px;font-size: 16px;"><em>We&#8217;re less than a year old in=
 this space, but not new to ecommerce by any means. We&#8217;ve run and man=
aged ecomm stores for nearly 27 years. Our main business employs close to 1=
00 people, so adding a peptide vertical was logistically straightforward.</=
em></p><p style=3D"margin: 0 0 20px 0;color: rgb(54,55,55);line-height: 26p=
x;font-size: 16px;"><em>Before we even launched, it took us nearly 45 days =
just to secure a processor that accepted embedded credit cards at checkout.=
 The rate we got was not friendly &#8212; 9.5% per transaction, 10% reserve=
s held for 270 days, plus fees on top of fees. That was the best available.=
 We also added two gift card-to-credit solutions and one payment facilitato=
r as backups.</em></p><p style=3D"margin: 0 0 20px 0;color: rgb(54,55,55);l=
ine-height: 26px;font-size: 16px;"><em>Within the first month, one gift car=
d solution went down holding $3,500. Our payment facilitator went down hold=
ing another $4,000. We still had two other solutions and ACH, so we kept mo=
ving.</em></p><p style=3D"margin: 0 0 20px 0;color: rgb(54,55,55);line-heig=
ht: 26px;font-size: 16px;"><em>Then January hit. Our second gift card solut=
ion went down holding $13,500. At that point we hadn&#8217;t seen any of th=
e previous $21,000 either.</em></p><p style=3D"margin: 0 0 20px 0;color: rg=
b(54,55,55);line-height: 26px;font-size: 16px;"><em>Mid-January we added a =
new embedded card solution. February we added a third. Things looked good &=
#8212; until end of February/early March, when both went down. One is holdi=
ng $179,000 and claims they&#8217;ll pay us in six months. The other was ho=
lding $4,000.</em></p><p style=3D"margin: 0 0 20px 0;color: rgb(54,55,55);l=
ine-height: 26px;font-size: 16px;"><em>Early March we found two more embedd=
ed solutions. We started running one as a backup &#8212; four days in, they=
 shut off all processing and are now holding $60,000. No idea if we&#8217;l=
l ever see it. Today I got an email from the other saying they&#8217;re hav=
ing issues too and to stop processing. They&#8217;re holding $290,000.</em>=
</p><p style=3D"margin: 0 0 20px 0;color: rgb(54,55,55);line-height: 26px;f=
ont-size: 16px;"><em>So in less than six months of business, we have $554,0=
00 held by processors, another $290,000 held in bank reserves, and likely a=
nother $500,000 sitting in standard 3&#8211;7 day payout holds. We&#8217;re=
 looking at close to $1.5 million dollars in limbo &#8212; and we&#8217;re =
not sure if we&#8217;ll ever see most of it.</em></p><p style=3D"margin: 0 =
0 20px 0;color: rgb(54,55,55);line-height: 26px;font-size: 16px;"><em>Just =
another day as a vendor in this space. It isn&#8217;t for the weak.&#8221;<=
/em></p><div style=3D"font-size: 16px;line-height: 26px;"><hr style=3D"marg=
in: 32px 0;padding: 0;height: 1px;background: rgb(0,0,0,.1);border: none;">=
</div><p style=3D"margin: 0 0 20px 0;color: rgb(54,55,55);line-height: 26px=
;font-size: 16px;">I wanted to share this because a lot of you have asked w=
hy certain vendors don&#8217;t always have card processing available, or wh=
y payment options change without much warning. This is why. It&#8217;s not =
mismanagement &#8212; it&#8217;s an industry-wide problem that hits every v=
endor regardless of size or how well-run the business is.</p><p style=3D"ma=
rgin: 0 0 20px 0;color: rgb(54,55,55);line-height: 26px;font-size: 16px;">W=
hen a vendor offers ACH, Zelle, or debit options and passes savings along f=
or using them, that&#8217;s not a gimmick. It directly helps them hold onto=
 cash that would otherwise be sitting in someone else&#8217;s hands for mon=
ths &#8212; or disappear entirely.</p><p style=3D"margin: 0 0 20px 0;color:=
 rgb(54,55,55);line-height: 26px;font-size: 16px;">Something worth keeping =
in mind next time you&#8217;re placing an order.</p><div style=3D"font-size=
: 16px;line-height: 26px;"><hr style=3D"margin: 32px 0;padding: 0;height: 1=
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