Subject: Your account may go for collections in 14 days
From: "American Express" <[email-masked]>
To: [email-masked]
Date: Sat, 14 Mar 2026 09:40:00 -0700

Make a payment now – or call us to discuss options.

TIMOTHY BOURDEAU II

Account ending: 631001

Important Notice

Your cancelled account may be sent for collections in 14 days.

Make a payment

Avoid collections by making a payment.

Your account(s) has been cancelled and may be routed for collections on 3/28/26. If this happens, you will be contacted for payment of your entire $2,163.16 account balance.

You can prevent this from happening by paying the past due amount. Or call us today at 888-819-2135 to discuss your options.

Make a payment now

You may be eligible for financial relief.

If you're having trouble paying down your past due balance, we have options that can help:

Reinstate your Card Membership*.

Temporarily lower your monthly payments and interest rates, if applicable.

Pause future late payment fees.

Terms and eligibility requirements apply**.

We’re here to help. Give us a call at 888-819-2135 to discuss your available options, or if you have any questions at all.

Learn more

Chat with us

Your Account Summary

Account Ending:

631001

Past Due/Total Due:

$216.32/$327.31

Helpful links

About your online security

Get the Amex App

View your account online

Privacy statement

Unsubscribe

Your account information is included above to help you recognize this as an email from American Express. Please do not reply to this message, as this inbox is unmonitored. If you need assistance, call the number on the back of your Card or visit us at Customer Care.

For tips on spotting fraud and scams – or to report a suspicious message – visit our Security Center. You can also forward any suspicious emails to [email-masked].

*Eligibility for Card reinstatement will be determined upon Program enrollment.

**American Express Financial Relief Program Terms & Conditions:

Program Overview

• Eligible Card Members may request to enroll in an American Express Financial Relief Program (the “Program”) by calling 1-866-703-4169 or chatting with us online. The payment plan can provide relief benefits for 48 months. We will determine your eligibility for the Program upon your request to enroll, based on factors including delinquency status, prior enrollment in the Program or the balance on your Card account. After the Reduced APR Period, your APR will resume in accordance with your Cardmember Agreement.

• Terms & conditions including Program duration and eligibility requirements are subject to change.

Program Relief Benefits

While enrolled in the Program, you will have access to the following benefits:

• Your minimum monthly payment due may be reduced. The Program monthly payment amount will be disclosed to you at enrollment.

• Your Card account will be subject to a reduced APR for balances subject to an interest rate, unless you have an APR that is lower than the Program APR, in which case the lower APR will apply until that APR expires (if that rate has an expiration).

• We will waive any late payment fee(s) or returned payment fee(s).

Program Requirements

In order to maintain all the benefits of the Program, you must comply with the Program Terms, which will be communicated to you at enrollment, and which will include the requirements that:

• Monthly Program Payments for your American Express Card and/or Loan account(s) enrolled in the Program must be made in accordance with the terms of the Program.

• If you do not make Monthly Program Payments by the following statement closing date (on consecutive billing cycles) on any of your enrolled Card or Loan account(s), you may be removed from the Program.

If your account is being reported to credit bureaus:

• If you are enrolled in the Program, we may inform the consumer credit bureaus that you are participating in a payment plan, which will not directly impact your credit score, but will be visible to other lenders.

• If you do not comply with the Program terms, we will report that status, which may negatively impact your credit score.

• If you make your Program payments on time and your account is currently past due, it may continue to be reported as past due but will not be reported any further past due.

© 2026 American Express. All rights reserved.

SCC0CTA019